You have heard the saying before that “the customer is always right.” But if you have worked in retail or food service or literally any other industry where there is a customer, you know 100 percent that that is not the case. The customer is not always right. In fact, I would bet that the customer is wrong more than the customer is right.
I don’t know where the phrase started, but I bet an angry, irrational customer came up with it. Well, the Twitter thread that you are about to read is going to prove that “the customer is always right” is actually pure nonsense. Twitter user @WelshDalaiLama recently asked people to share stories where customers they’ve encountered have been spectacularly and epically wrong. And let me tell you, these stories do not disappoint. These are instances where the customer either ended up or should have ended up embarrassed to an insane degree.
Come hell or hot water.
Guy slammed a hot water bottle down on the counter and loudly exclaimed, with wife nodding in agreement behind him, that he’d put cold water in it three hours ago and it still wasn’t hot.
Hey, when a man pays for hot water, he expects hot water. Although, can you imagine getting that old and not understanding how water works, just, like, generally?